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  1. Issue type
  2. Issue priority and
  3. Issue status

Issue type buckets the issue as one of bug, feature, tech debt and question. Details are provided below

1.     'issue type' group

  • type:bug

The issue is created to id, track and fix a bug identified in the system


This is a query from a user and needs an answer. We don’t need to implement any changes. However it may trigger implementation via a new issue.

2.     'issue priority' group

  • prio:low
  • prio:normal
  • prio:high

This is to help prioritise work. Issues with prio:high take precedence over prio:normal. prio:normal issues take priority over prio:low. A lower priority issue may be taken up if a higher priority issue is either blocked or deferred.

3.     'issue status' group

These labels describe an issue's state in a defined workflow. A new issue will have tag status:new. The dev team will change tag to status:confirmed if we are OK to pick up the change soon, status:deferred if we OK are to pick this issue but at a later date or status:rejected if we will not take this up or disapprove of this request.